Refund Policy

60-Day Satisfaction Guarantee

All products carry a 60-day customer satisfaction guarantee (the “Guarantee”). We believe in our products and want you to find the one that best suits your needs. The Guarantee was created for that exact purpose. Through the Guarantee, within a 60-day window of delivery of your product, Double Up Wholesale customers can try a new product to determine if it’s the right fit.

If you are not satisfied with your product simply email info@doubleupwholesale.com with your name, order number and reason for return. We will issue a refund or credit toward your next purchase. No returns are necessary (although occasionally, we may request that the product is returned for quality assurance purposes). The Guarantee only applies to first-time purchases of any product from Doubleupwholesale.com. Double Up Wholesale will not issue refunds or credits pursuant to this Guarantee from a purchase made in a retail store or from an unauthorized seller or from any other site other than from Doubleupwholesale.com.com. If you purchase multiple quantities of the same product, Double Up Wholesale will only issue a refund or credit pursuant to this Guarantee for the price of a single quantity of the product. Refunds issued are for the price paid by the customer for the product and specifically excludes costs of shipping and any applied discounts. All claims made pursuant to this Guarantee must be submitted to Double Up Wholesale within 60 days of purchase in accordance with this policy.

All requests are subject to strict review and refunds/credits are provided at the sole discretion of Double Up Wholesale. Double Up Wholesale reserves the right to refuse refunds or credits, at any time, for orders that exhibit indications of fraudulent behavior.

Damaged Products

All Double Up Wholesale products are tested for quality and are carefully inspected before shipment. Upon delivery, please check each product carefully to ensure it has not been damaged during shipping. All claims for damaged products and any remedy therefore are subject to Double Up Wholesale, then published Terms and Conditions for the Sale of Goods.

*If you have any questions regarding our return policy, please email info@doubleupwholesale.com.*